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Course Overview

CH32015 –¬†Certificate III in Community Services

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centered services in community and/or residential settings. Work may include day-to-day support of individuals in community setting or support the implementation of specific community-based programs. At this level work takes place under the direction of others and supervision may be direct or indirect. This course will provide learners the required knowledge and skills for direct client work in a range of community service areas including working with children, young people, people with disability, elderly and migrant and refugee families.

Future Outcome


Course Outcome

  • Assistant In Nursing/Care Assistant
  • Youth, Residential or Family Support Worker
  • Community Care Worker /Support Worker
  • Intake and Referral Worker
  • Disability Support Worker

Future Learning

  • Cert IV in Community Services
  • Diploma in Community ServiceS
  • Diploma in Nursing(Enrolled/Division2 Nursing)
  • Bachelor of Nursing

Entry Requirements

There are no pre-requisites for this qualification. However, it is preferable for students to meet the minimum language, literacy and numeracy knowledge and/or have completed year 10 English or Level III English Language studies. Learners must complete SMCS’s Language, Literacy and Numeracy requirements for successful enrolment (Support will be provided). You’ll need to have some basic computer skills and will also be required to obtain National Police Check as well as Working with Children Check as well Unique Student Identifier (USI) prior to enrolment.

  • Course Delivery | Duration | Structure
Delivery will be of a part-time nature 1 day a week with classes scheduled from 9.30am -4pm over a 12 months period. There are 12 Units in Total to be completed Including a Unit for First Aid which will be provided by Vital First Aid under the Third Party Agreement. Click Here for course details

How We Will Support

Enrolment Support
You will be provided individual support to ensure that you clearly understand the enrolment requirements
Ongoing Monitoring
You will be supported and monitored by an Assessor at regular intervals.
Work Placements
We will support you through your work placements to ensure you develop the required skills and confidence.
Recognition of Prior Learning (RPL)
is available for you for your previous skills and knowledge.
Career Advice and Pathway support
Assessors will be able to support you with career advice and pathways
Student Counselling
We will be able to recommend you to counselling services if needed
Tutorial Support
You will have access to tutorial support throughout the course.
English language Support
SMCS will provide you linkages to internal (on-site) and external English support classes
Area/Program Specific support
SMCS also has links to existing settlement, aged care and disability programs that can be used to support you with your identified learning needs.
Case Management support
SMCS has an established case management structure to support you as need arises.
Computer/IT related study support
SMCS will provide you access to computers at SMCS premises. However, prior bookings will be required and access cannot be guaranteed.

Other Important Information

  • Recognition of Prior Learning (RPL)
  • Couse Fees and Payment
  • For Employers and Organization
  • Work Placement
  • Forms, Policies, and Procedures
  • Enrolment
Credit transfer or recognition for units may be granted based on previous learning, studies and work or life experiences. Click here for details
Please click here for detailed Course Fees and Payment Information including RPL costs, withdrawals & refunds and costs for any additional services

  • Sydney MCS also understands that every organisation has its own unique requirements to train and upskill their staff
  • We can come out to your org to deliver the course or modules
  • We can look at flexible training options to best meet the needs of your staff
  • You can also choose to have only specific modules to be delivered to your staff

Students are expected to complete at least 120 hours of placement in an appropriate community service organisation. This may include disability services, community centres, aged care facilities, neighbourhood centres, peak bodies and family support services. Students will liaise with their trainer and the Training Manager to identify appropriate placement sites. Work placement can commence any time after Week 5 allowing students to commence the course and orientate themselves to working in community services. SMCS will attempt to meet student requirements such as geographical regions, personal interests and other support needs however students may need to be flexible in their placements. Due to our Industry partnerships you can choose to do work placements with us or with our other partners.
If you require more information to enrol in this course including RPL, please register your interest on Phone: (02) 9663 3922 or email us on