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Social isolation is a big issue in the aging community, but even bigger for seniors from a cultural and linguistic diverse background. For various reasons frail elderly withdraw from their local community and have minimal or no interaction with people. The CALD Community Visitors Scheme is an Australian Government funded program that identifies isolated seniors living in their own home or an aged care facility.

Regular visits by one of our volunteers speaking the language of the elderly person ensure that they are not marginalised and are socially included in the community. The aim of the program is to support seniors to establish and maintain links with the wider community, to increase socialization, reduce isolation and provide companionship in a culturally and linguistically appropriate manner.


A community visitor will regularly visit the person they are matched with – at least once a fortnight. The visitor and the resident may read, chat, do crosswords, reminisce or listen to music, watch TV together or go for a walk.

Sydney MCS volunteers contribute to the social and cultural well-being of clients through regular visits, establishing and maintaining long term friendships.


Seniors from a culturally and linguistically diverse background residing in the South East and Inner West Sydney region, who are either living in their own home or in an aged care facility, and who are lonely or socially isolated. This can also include residents who have few visits from family or friends or have communication or mobility issues.


Anyone can make a referral to the CALD Community Visitors Scheme. If you know someone who is living at home whose quality of life would be enriched by friendly visits, please contact our CVS Coordinator. If the person is residing in an aged care facility – please speak to the residential home’s management team about this program. The residential management team should identify people who may benefit from a visitor and refer them to Sydney MCS. Once contacted, we endeavour to match residents with a visitor who speaks their language and understands their culture.

Getting involved as a volunteer

Sydney MCS welcomes volunteers to participate in this program. If you are bilingual and interested in making a big difference in senior’s life please call the CVS Coordinator to arrange a meet up.

For more information or if you know anyone who would benefit from a volunteer visitor please contact our CVS Coordinator on (02) 9663 3922.