Settlement Engagement and Transition Support (SETS) Program

The Settlement Engagement and Transition Support (SETS) Program is funded by the Commonwealth Department of Social Services (DSS). The program provides settlement services to assist refugees and humanitarian entrants during the first five years of arrival in Australia.


The service aims to identify the knowledge, skills and talent of the participants in order to address their settlement needs and connect them with learning opportunities, employment, community and support groups.

SETS – Client Services


Our bilingual case workers work with you towards empowering you to live independently in Australia. We provide settlement related information, advice, advocacy or referral services like Centrelink, utility companies, housing support, etc.

Education & Training

We have a key role to help you acquire skills in the English language, plan an education pathway and build employment readiness with services complementing other settlement and mainstream services.

SETS – Community Capacity Building

Support Groups

Our support groups help you establish social connections and interact with others. We have sessions focused on young people, women and specific ethnic groups.

Capacity Building

At SMCS we support groups, new and emerging organisations to collectively increase the social participation, economic and personal well-being of community members.

Who can access SETS?

  • 18 – 30 year olds
  • those who have lived in Australia for five years or less
  • humanitarian entrants
  • family stream migrants with low levels of English
  • dependants of skilled migrants in rural and regional areas with low levels of English
  • selected temporary residents (Prospective Marriage and Provisional Partner visa holders and their dependants) in rural and regional areas with low English, and
  • newly arrived communities which require assistance to develop their capacity to organise, plan and advocate for services to meet their own needs and which are still receiving significant numbers of new arrivals

SETS program benefits

  • low to medium intensity case work
  • group workshops
  • information and referral
  • practical support

SMCS offers free and confidential support. Please call us on 02 9663 3922 or email us at or to find out more.

More from SMCS

Settlement Services
Free English Classes